Privacy Policy
1Information We Collect
When you enroll in a course or contact us, we collect the following personal data:
- Full name
- Email address
- Phone / WhatsApp number
- Country of residence
- Passport copy (for enrollment)
- Residence card (both sides)
- NISS (Social Security Number)
- Employment status
- Date of birth
We also collect technical data such as IP address, browser type, and cookies for analytics purposes.
2How We Use Your Information
We use your personal data to:
- Process your course enrollment and payment
- Communicate with you via email and WhatsApp about your course
- Send course materials, schedules, and Zoom links
- Comply with Portuguese legal requirements for educational institutions
- Improve our services and website experience
3Payment Processing
Payments are processed securely through Stripe. We do not store your credit card details on our servers. Stripe’s privacy policy applies to payment data processing. For more information, visit stripe.com/privacy.
4Data Sharing
We do not sell your personal data. We may share your information with:
- Stripe — for secure payment processing
- Portuguese authorities — when legally required for educational reporting
- Certified educational organizations in Portugal — when required for academic recognition, certification, or compliance with Portuguese education standards
5Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal obligations. Course enrollment records and certificates are kept for a minimum of 5 years as required by Portuguese education regulations.
6Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to data processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at lingua@facultet.school.
8Contact
For questions about this privacy policy or your personal data: