Legal

Privacy Policy

Last updated: August 22, 2026Ola Facultet — Portuguese Language School

1Information We Collect

When you enroll in a course or contact us, we collect the following personal data:

  • Full name
  • Email address
  • Phone / WhatsApp number
  • Country of residence
  • Passport copy (for enrollment)
  • Residence card (both sides)
  • NISS (Social Security Number)
  • Employment status
  • Date of birth

We also collect technical data such as IP address, browser type, and cookies for analytics purposes.

2How We Use Your Information

We use your personal data to:

  • Process your course enrollment and payment
  • Communicate with you via email and WhatsApp about your course
  • Send course materials, schedules, and Zoom links
  • Comply with Portuguese legal requirements for educational institutions
  • Improve our services and website experience

3Payment Processing

Payments are processed securely through Stripe. We do not store your credit card details on our servers. Stripe’s privacy policy applies to payment data processing. For more information, visit stripe.com/privacy.

4Data Sharing

We do not sell your personal data. We may share your information with:

  • Stripe — for secure payment processing
  • Portuguese authorities — when legally required for educational reporting
  • Certified educational organizations in Portugal — when required for academic recognition, certification, or compliance with Portuguese education standards

5Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal obligations. Course enrollment records and certificates are kept for a minimum of 5 years as required by Portuguese education regulations.

6Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to data processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at lingua@facultet.school.

7Cookies

We use cookies to improve your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings. Essential cookies are required for the website to function properly.

8Contact

For questions about this privacy policy or your personal data:

Emaillingua@facultet.schoolPhone+351 923 224 407
AddressAv. da República 51, 1495-110 Algés, Portugal
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